We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clumet (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://iverine.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've planned a dozen trips with scattered notes apps and half-finished spreadsheets, and none of them felt as under control as this one did from day one. Starting with trip setup, locking dates, travelers, and priorities before adding a single idea, meant every later section actually connected instead of floating on its own. The idea bank let me save only what mattered, anchor experiences and backups, instead of the usual forty open tabs. Smart-fill turned those saved ideas into a real day-by-day plan in minutes, and seeing the ready percentage climb as I filled in bookings and packing gave me an oddly satisfying sense of progress. By the time I printed the master plan the night before flying out, everything from the arrival address to the if-delayed note was already there waiting.
The budget calculator's per-day cost breakdown made splitting expenses with my travel partner painless.
⭐🧳❤️
Setting the pace to slow and spacious before touching the itinerary kept our whole trip from feeling rushed. We used to overbook every day, and this time the anchor-plus-backup structure meant we actually rested.
Really solid system, wish the idea cards had a quick way to duplicate one for a similar day.
Loved that document readiness is tracked separately from packing, since a missing passport isn't a suitcase problem.
The day-of movement plan with leave time and first arrival task took so much stress off our first morning.
Everything saved privately in the browser, no account, no syncing headaches.
Smart-fill turned a blank week into a full itinerary faster than I expected.
The idea bank's anchor, flexible, backup roles kept my daily plan realistic instead of overpacked.
Loading the starter trip first helped me understand the whole flow before building my own from scratch.
The prompt templates for polishing an itinerary with AI saved me from writing the same request from scratch every trip.
Printed the master plan and had every booking, budget line, and packing item on one page 📄
Buffer percent in the budget calculator finally accounted for the extra spending we always somehow do.
Setup, ideas, itinerary, all connected exactly like it promises.
The open blocks counter in the itinerary builder is a small thing that kept me from over-scheduling every single day.
Booking tracker with next-action notes stopped three reservations from slipping through the cracks.
useful
I always over-plan, so many activities crammed into one day that we end up exhausted by lunch. Following the trip planning rule here, one anchor, one flexible option, one backup per day, forced me to actually leave room to breathe. Our last trip was the first one where we didn't collapse into bed the moment we got back to the room every single night.
The wallet section pulled all our emergency contacts into one place we could find in seconds.
Custom idea cards let me add local tips that weren't in the ready-made list.
great planning tool.
The per-traveler cost split in the budget calculator made splitting the trip fairly with friends painless.
Good structure overall, but the three-star note: the packing list categories don't quite cover a mixed city-and-hike trip.
Offline access section came through when our hotel wifi died on arrival night.
Simple to use, covers everything.
Health and comfort notes in the wallet section were a thoughtful addition I hadn't thought to track myself.
Every section actually stays connected, exactly like the command center promises.
The itinerary's morning, afternoon, evening slots kept our days structured without feeling rigid.
Loved not needing an account, just a browser and it remembers everything.
The idea bank's search and filter made finding relevant activities fast instead of scrolling endlessly.
Booking and packing finally live in one place instead of six different apps.
We nearly missed our transfer window on our last big trip because the details were scattered across three different apps and a notebook I forgot at home. This time everything from the confirmation numbers to the transfer notes lived in one wallet section I could pull up on my phone in seconds. The day-of movement plan even had an if-delayed note built in, which we actually needed when our flight got pushed back two hours. Having that fallback already written out instead of scrambling to figure out plan B on the spot made the whole delay feel manageable instead of stressful.
Clean interface, does exactly what it says.
The document readiness tracker caught that our visa copies weren't saved before we left.
Straightforward from setup to printable plan.
Anchors and backups per day made our road trip flexible without ever feeling unplanned.
Reliable planning tool, no complaints.
The travel letter templates for hotels and restaurants saved so much back-and-forth phrasing effort.
amazing
🌴🧭🔥👌
Printable master plan is the single feature that finally got us off scattered sticky notes.
Trip priorities section made us actually agree on what success meant before booking anything.
Good tool, effective from day one.
The budget buffer percentage kept a surprise ferry fee from blowing our whole plan.
Packing list by trip type meant I didn't forget beach gear on our reset trip.
Works exactly as it should.
I used to dread packing the night before a trip, always something forgotten, always a last-minute scramble to a store. Generating a starter list based on our actual trip type this time meant most of the guesswork was already done for me. Checking off items as I packed and tracking documents separately caught a missing insurance card I would have otherwise not noticed until check-in.
Solid, no wasted features.
Emergency contacts and health notes tucked into the wallet section gave real peace of mind traveling with kids.
Turned a messy idea list into a real schedule in under an hour.
Loved the anchor and backup structure for each day.
Good system, though switching between sections on mobile felt a bit slow at times.
The ready percentage climbing as we filled things in was oddly motivating.
Print or save as PDF worked perfectly the night before our flight.
Everything stays in one connected place.
The idea bank kept our must-do list from ballooning into an unrealistic itinerary.
⭐🌍
Booking tracker with confirmation numbers made check-in day completely stress free.
Simple flow from setup all the way to print.
The offline access note meant we still had our confirmations when the hotel wifi went down.
Trip planning rule about one anchor per day changed how we travel.
genuinely thorough
Loved that packing and documents are tracked as two separate lists entirely.
We planned a family trip last spring with three kids and zero real system, just a shared notes app that nobody actually checked. This time I built the whole plan here instead, using the kid-friendly flexible pace option and letting the packing list generate around family travel automatically. Watching the day anchors and backup plans fill in as we went made the whole week feel manageable instead of chaotic, and for the first time nobody asked me 'wait, what are we doing today' at breakfast.
Good, dependable planning system.
The itinerary's travel note field between blocks saved us from a tight connection we hadn't accounted for.
Everything connected exactly as advertised.
The prompt templates made writing to a tour operator feel effortless.
Setup to PDF, all in one clean flow.
The idea bank's food and transit categories kept logistics from getting buried under sightseeing plans.
Reliable, no complaints at all.
Trip priorities forced an honest conversation about what we actually wanted from the vacation.
Master plan printout became our single reference for the whole week.
very useful, no fluff anywhere
The budget line calculator made our per-traveler split fair without any awkward math at dinner.
Good, though a shared-link option for group trips would help.
Everything from anchors to backups mapped out clearly.
The day-of flow section handled our arrival better than any app I've used before.
Simple, clear, and it works.
Loved having emergency contacts and confirmation access sitting in the same wallet section 🧭
Solid system, wanted a bit more guidance for very long multi-country trips.
Idea cards by role made a messy list of bookmarks into something usable.
Works exactly as described.
The pace setting from slow to full and active let us tailor the whole plan to our energy level.
Printable plan meant no scrambling for wifi at the airport.
Genuinely well thought out planner.
The backup idea slot saved our itinerary the day it rained on our hiking trip.
Good, but the custom idea form could use a few more note fields.
Every section flows into the next just like promised.
The daily itinerary builder turned our loose Portugal wishlist into an actual schedule with morning, afternoon, and evening blocks in about twenty minutes. What used to take us a full evening of arguing over a shared document happened almost on its own once the ideas were saved and smart-fill did the heavy lifting. We even had room left for a backup plan on our one full free day, which came in handy when the ferry we wanted got cancelled.
Clean and dependable tool.
The confirmation number field in bookings kept everything organized in one glance.
Setup section made dates and travelers clear before anything else.
practical planning system
The idea bank's recovery category was new to me and turned out to be exactly what we needed after a long travel day.
Solid tool, though I'd like a way to reorder saved ideas manually.
Loved the whole flow from trip setup to printable plan.
Works well and stays organized.
Budget calculator gave us a real number instead of a vague guess before booking flights.
Printed the master plan the night before and it had everything we needed 📋
Genuinely reliable trip planner.
The wallet section's arrival address field meant our driver actually found us without confusion.
Good, wish packing categories were slightly more customizable.
Straightforward from the first click.
The trip priorities question actually changed which activities we ended up booking.
Solid, dependable, no complaints.
The itinerary's open blocks counter kept us from scheduling every waking hour.
Good tool, though I wish there was a way to compare two draft itineraries side by side.
We used to lose an hour every trip morning just figuring out what came next, standing in a hotel lobby scrolling through old messages. Having the day-of movement plan already written, leave time, first task, transfer notes, if delayed, meant we walked straight into the day instead. It genuinely changed the first hour of every travel day for the better, and that first hour used to be the most stressful part of the whole trip.
Clean, connected, exactly as described.
The starter trip template helped me understand the whole system before building my own.
Genuinely useful from start to print.
The idea bank's transit role kept logistics from getting lost among sightseeing plans.
Reliable and thorough.
Buffer percent finally accounted for the extra spending we always end up doing anyway.
Every section built naturally on the last.
Everything we needed for our trip, in one printable page.
👍🧳🌍
Great system overall, small note that syncing across two devices would help traveling couples.
cool
The document readiness section caught our missing travel insurance confirmation before departure.
Simple, effective, exactly what we needed.
The whole command center concept lived up to its name for our two-week trip.