We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clumet (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://iverine.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Life Match Quiz translating my actual routines into a rental profile felt way more useful than a generic apartment checklist.
The Deal-Breaker Vault forcing me to sort criteria into must-haves versus wishes kept me from chasing an unrealistic unicorn apartment.
The True Cost Calculator showing move-in cost and the first 90 days separately from rent caught expenses I hadn't budgeted for.
The Remote Professional profile matched my situation almost exactly and gave me search criteria I wouldn't have thought of myself.
Solid tool, though I wish the Viewing Mission tasks were grouped by room instead of one long list.
Earning XP for each completed viewing task genuinely kept me thorough instead of rushing through a walkthrough.
Clean, thoughtful, exactly what apartment hunting needs.
🏡✨
The Decision Rules in the final playbook gave me actual criteria to compare units against instead of just going with gut feeling.
I've apartment hunted a few times before and always ended up overwhelmed comparing listings with no real framework, just a gut feeling about which one seemed nicest in photos. This tool's Life Match Quiz actually translated my remote-work schedule and commute tolerance into concrete search criteria, and the Deal-Breaker Vault forced me to separate what I genuinely needed from what was just a nice-to-have. The True Cost Calculator was the real eye-opener though, seeing the first 90 days total instead of just monthly rent completely changed which units I could actually afford.
The recommended-compromises section genuinely helped me accept a tradeoff I'd been stubborn about.
Good structure, though I wish the Match Profile let you compare two different life-quiz results side by side.
The Search First, Verify During Viewing, Confirm Before Signing structure in the playbook made the whole process feel genuinely sequenced.
The Verify During Viewing checklist caught a noise issue I would have completely missed touring during a quiet weekday.
Took the quiz in five minutes and had a genuinely tailored search profile immediately.
Clean, thorough, exactly as described.
🏡📋
The XP system kept me motivated to actually finish the viewing checklist instead of skipping steps.
What sold me on this tool wasn't any single feature but how it treats renting as a genuine decision process instead of scrolling listings and hoping. The Deal-Breaker Vault specifically stopped me from writing off a unit over a minor issue that wasn't actually on my must-have list, and the Confirm Before Signing section caught a lease clause I wouldn't have thought to ask about otherwise.
Straightforward to work through, no confusion about what each section is for.
The true monthly cost number genuinely changed my budget expectations before I even started touring places.
Good tool, three stars because the quiz results didn't update immediately when I changed one answer.
Being able to export a backup of my whole match profile meant I didn't lose it switching between devices during my search.
Thorough, well organized, no wasted sections.
🏡🌸
The strongest-search-criteria list gave me exact filters to actually use on listing sites instead of vague preferences.
Fast to work through, genuinely well thought through.
The move-in cost breakdown caught a deposit-plus-fees total that would have blown my budget without warning.
Good tool overall, wish the Viewing Mission let you add a custom task specific to a unit.
Straightforward and genuinely useful for a first-time renter.
The Confirm Before Signing checklist genuinely caught a lease term I would have glossed over otherwise.
🏡
The whole quiz-to-playbook flow made apartment hunting feel like a real strategy instead of anxious scrolling.
Practical, no fluff, exactly what I needed.
I've moved apartments three times in the past few years and always relied purely on gut feeling during a rushed viewing, which led to at least one genuine regret about noise. This tool's Verify During Viewing section gave me a real checklist to run through on-site instead of relying on memory, and the Deal-Breaker Vault forced me to actually name what mattered before I got emotionally attached to a listing photo.
The recommended compromises section is a smart touch, though I wish it explained the tradeoff reasoning a bit more.
🏡✨
Loved how the whole tool treats renting decisions as something worth actually strategizing, not just browsing listings.
Solid, thoughtful, genuinely well built.
Good tool, three stars since the True Cost Calculator didn't clearly explain what counted toward the first-90-days total.
The export and import backup options are such a smart way to carry your search profile across a long apartment hunt.
Genuinely well organized and easy to move through step by step.
Great tool, the True Cost Calculator alone makes it worth using before signing anything.
🏡🗝️
Most apartment-hunting advice I've come across is just a generic checklist with no real personalization behind it. This tool is different, the quiz genuinely builds a profile from your actual life, the Deal-Breaker Vault forces real prioritization instead of a wish list, the True Cost Calculator surfaces expenses beyond rent, and the final playbook gives concrete decision rules instead of vague gut-feeling advice. The XP system for the viewing checklist is a nice touch that actually kept me thorough during a stressful search.
The Search First section gave me exact filters to plug into listing sites before I'd even started browsing.
Good tool, wish the playbook let you print just the Decision Rules section separately.
Clean, honest, genuinely well thought out.
The Remote Professional profile genuinely nailed criteria I hadn't consciously prioritized, like internet reliability.
🏡📗
The whole tool feels comprehensive without feeling overwhelming to actually work through.
Took the quiz and had a genuinely tailored playbook ready in under ten minutes.
Good tool, wish the Deal-Breaker Vault let you reorder criteria by priority within a bucket.
The whole find-the-rental-that-fits-your-life framing genuinely changed how I approached this search.
Really thorough, genuinely well made.
🏡🤍
The move-in cost number genuinely changed which price range I was actually shopping in.
What sold me on this was how specific the guidance is throughout, not vague apartment advice but a real decision process tied to my actual life. The Deal-Breaker Vault kept me from getting emotionally attached to a unit that didn't meet my real must-haves, and the Confirm Before Signing checklist caught a subletting restriction I would have completely missed. By the time I signed I felt like I'd actually made an informed decision instead of just picking the nicest photos.
The XP-earning structure for the viewing checklist made an otherwise tedious walkthrough genuinely engaging.
Consistently thorough, no gaps across any of the five sections.
Good tool, three stars because progress saved locally means it doesn't carry over automatically if I switch computers.
The export and print options alone make this feel more thoughtfully built than a plain notes app for apartment hunting.
Exactly the comprehensive, genuinely useful renting tool I was looking for.
🏡🌸
Loved how the quiz translates day-to-day life details into concrete rental search criteria instead of a generic personality quiz.
Clean, thorough, genuinely well designed.
The recommended compromises genuinely told us what to give up before we even had to negotiate with ourselves.
Great tool, though I'd like an option to save a separate match profile for a partner's preferences too.
Apartment hunting has never felt this manageable.
🏡🌟
The whole tool feels like it was built by someone who actually understands how overwhelming and emotional apartment hunting gets.
Really well built, saved me from the usual decision paralysis scrolling through endless listings.
Good tool, would like a small notes field under each viewing task for unit-specific observations.
The Life Match Quiz genuinely made me think about what my daily routine actually requires from a home.
I've been apartment hunting for the past month with a partner and every comparison turned into an argument about priorities we hadn't actually agreed on. Running through the Deal-Breaker Vault together forced us to actually name our real must-haves instead of arguing in the moment during a viewing. The True Cost Calculator also settled a disagreement about budget by showing the real first-90-days number instead of just monthly rent.
Everything saved exactly where I left it, no surprises coming back to finish the quiz later.
🏡
The Verify During Viewing checklist gave me an actual reason to visit a unit twice at different times of day.
Genuinely one of the more thoughtfully built renter decision tools I've come across.
Good tool, wish the playbook explained the reasoning behind each decision rule a bit more.
Quick to work through, genuinely comprehensive.
Good tool, wish there was a bit more guidance on negotiating rent based on the true cost numbers.
Good tool, three stars because the Match Profile section repeated a stat already shown in the quiz results.
Solid overall, three stars since the export file naming was unclear with multiple profiles saved.
Good tool, wish the True Cost Calculator broke out utilities as a separate line item.